The vision of the company is to fulfill the contracts with the customer to achieve customer satisfaction for the transport of cargo, providing crew and other. The management implement and establish the quality policy and objectives, finally yearly controlled and evaluated in a management review. Customers are companies, chartering vessels for their service to transport cargo (containers mainly).
The Customer normally requires that;
The cargo is transported on board our vessels in time with the necessary
care related to the specific type of cargo and under economic aspects as
far as possible.
The Company endeavor to maximize customer satisfaction by:
Evaluated component failures, installing new methods and systems (if
necessary or required)
Evaluate needs for training of employees, contract (CP) evaluation
Complying with national and international rules as applicable.
Customer satisfaction, impact of implemented procedures related to customer satisfaction, new or additional requirements are collected, controlled, weekly evaluation and check for needs and availability of resources.
The company ensures to provide necessary resources by needs evaluated, if possible in advance, based reports, control, inspection, ordering and external requirements.
This also includes results from Friday Meetings and Quality Planning.
Expectations and future requirements.
The company established communication with partners and suppliers in order to enhance effectiveness and efficiency by:
– Using direct communication in the appropriate levels
– Optimizing the number of suppliers and partners by evaluation with the
aim to maximize cooperation and quality of supplies
The management of a shipping business professional environment guarantees that the experiences and knowledge is used. The Directors of our Company were and are Captains with a practical experience at sea. Also our employees are specialized and long-practical experienced personnel.